If your facility had an extended closure caused by Coronavirus (COVID-19), your Elkay drinking water products may have remained unused for 4-6 weeks or longer. This could lead to stagnant water residing within the building plumbing or the product itself. According to the United States Environmental Protection Agency’s (EPA) recommendations noted in, Maintaining or Restoring Water Quality in Buildings With Low or No Use, stagnation introduces the possibility for bacteria growth within the water supply, rendering it potentially unsafe for users. Prior to reopening, Elkay recommends following the guidance outlined below.
Filtered Products – Closed Facility, Inactive:
• If products have been inactive throughout the 4+ week quarantine period, Elkay strongly recommends replacing the filter/s due to water stagnation.
• After replacing the filter/s, activate the water stream on each product for three minutes to flush the system.
Filtered Products – Flushed Weekly, Active:
• If maintenance/facility staff has regularly activated the water stream during facility closure, activate the water stream on each product for three minutes to flush the system.
Non-filtered Products – Active or Inactive:
• Activate the water stream on each product for three minutes to flush the system.
For guidance on external surface cleaning and disinfection, reference this letter.
If you have any questions or concerns, please reach out to Elkay’s Customer Care team at CustCare@Elkay.com or 800-476-4106.