Frequently Asked Questions: Premium Water Dispensers

Below you will find answers to many of your Premium Water Dispensers questions.

Where can I purchase a CO₂ tank and refill it?

Any beverage/restaurant depot or liquor store that sells kegs.

What do I need to install a water dispenser?

We provide an installation manual and kit with the fittings and tubbing required for installation. All you need is a nearby electrical outlet and water source.

Can Elkay install my unit?

Elkay offers installation services for commercial applications only. Learn more about how it works.

How often do I need to replace the UV light?

Once per year.

How does the energy-saving mode work?

When in energy-saving mode the chiller operates on 'stand-by' with consumption reduced by 75% compared to full operation. This translates to energy savings while maintaining a low temperature to prevent bacterial growth.

What is the warranty period for my unit?

One year parts and labor warranty against all defects in materials and workmanship manufacturing defects.

How should I clean my water dispenser?

Please see our care & cleaning instructions for stainless steel surfaces.