| Description | Possible Cause | Remedy |
| Water is not getting cold. | Standard water dispenser (non-chilled) Water chiller is not operating properly. |
Standard unit only supplies ambient temperature water. Refer to water chiller manual. |
| Water runs continuously from water dispenser. | Sensor is defective or dirty. | Clean or replace sensor. |
| Solenoid or solenoid diaphragm is defective. | Replace solenoid water valve. Note: To verify faulty solenoid, disconnect the power while water is running. If water flow does not stop immediately then replace the solenoid. |
|
| Low water flow. | Supply water pressure is less than required. | Water pressure must be between 40 and 105 psi. |
| Filter is plugged. | Replace filter. | |
| Solenoid water valve not opening fully. | Restore power to the unit. | |
| No water flow. | No electrical power. | Restore power to the unit. |
| Water shut‑off valve(s) closed. | Open all shut‑off valves (one is located inside the filter box if installed and another may be at the water source). | |
| Bottle sensor is not operating properly. | Sensor is malfunctioning and must be replaced. | |
| Blinking red light. | No filter. | Replace filter. |
| Filter incorrectly installed. | Check filter is completely installed. | |
| Blinking red and blue light. | Filter wire disconnected. |
Check filter cable connections. |
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