Troubleshooting: No Water Flow

MODEL	CAUSE		CORRECTIVE ACTION
Water cooler is an EZ, HTV, or electric eye operated model	1	No power to outlet.	Restore power to outlet.
	2	Wire disconnected from solenoid.	Find correct wire & place on to solenoid.
	3	Power cord to water cooler is open (compressor & fan will not run).	Replace power cord.
	4	Water shut off valve not open.	Open shut off valve.
	5	Regulator valve defective.	Replace regulator.
	6	Kinked water line internally.	Locate affected line & remove kink.
	7	Water is freezing up in the evaporator.	Refer to freeze up section of “Water won’t flow intermittently”.

MODEL	CAUSE		CORRECTIVE ACTION
No water flow on all other water coolers/fountains.	1	Water shut off valve not open.	Open shut off valve.
	2	Regulator valve defective.	Replace regulator.
	3	Kinked water line internally.	Locate affected line & remove kink.
	4	Strainer screen is plugged with debris.	Clean or replace strainer screen.
	5	Water is freezing up in evaporator	Refer to freeze up section of “Water won’t flow intermittently”.